Setting Up Two-Factor Authentication

Two-factor authentication (2FA) adds a second layer of security to your account, beyond just your password.

Who needs it

Seller accounts (suppliers and vendors) are required to set up 2FA within 24 hours of registering — after that window, you won't be able to access your dashboard until it's enabled. Buyer accounts can set it up too, though it's optional.

How to set it up

1. Go to Security in your account menu (or you'll be redirected there automatically if your 24-hour window has expired)
2. Scan the QR code with an authenticator app on your phone (like Google Authenticator or Authy)
3. Enter the 6-digit code your app generates to confirm setup

Logging in afterward

Once enabled, logging in requires your password as usual, plus the current 6-digit code from your authenticator app. Codes refresh every 30 seconds, so always use the most current one shown.

If you lose access to your authenticator app

Contact support through a support ticket — our team can help verify your identity and restore access.