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Return & Refund Policy
At Comilmart, each vendor operates independently and may have their own Return & Refund Policy. We encourage customers to review the individual vendor’s policy before making a purchase.
Where applicable, you have the right to request a cancellation or return within 7 days of receiving your order, provided the item is returned in its original, unused condition, including all original packaging, accessories, and documentation.
The 7-day cancellation period begins on the date you, or a third party nominated by you (other than the delivery carrier), takes possession of the goods.
To request a cancellation or return, please notify us clearly by any of the following methods:
Email: contact@comilmart.com
Customer Support: +234 707 882 3878 (Call, WhatsApp, or Live Chat)
Once your request is received, our Customer Support Team will review it in accordance with the applicable vendor’s Return & Refund Policy and guide you through the next steps.
Comilmart is committed to providing a fair, transparent, and secure marketplace for both buyers and vendors while ensuring that all return and refund requests are handled promptly and professionally.
Important: As a multivendor marketplace, Comilmart facilitates transactions between buyers and independent vendors. While we assist in resolving disputes and ensuring compliance with marketplace policies, the final approval of returns and refunds is subject to the applicable vendor’s Return & Refund Policy and Comilmart’s Marketplace Terms & Conditions.
For more about our return and refund policy, please click here
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